Interlogix Concord 4 User Manual User Manual

Concord 4 User Manual P/N 466-2183 • REV D • NOV12

8 Concord 4 User Manual Basic operation This section provides a description of basic operations. Alarm condition In an alarm condition, the followin

Concord 4 User Manual 9 panic buttons on a system touchpad or activating a manual pull fire device, causing alarm sirens to sound. Note: While most

10 Concord 4 User Manual The system may go into alarm again after you clear the alarm and reset smoke detectors. This usually indicates that there i

Concord 4 User Manual 11 The dial abort feature is factory set to 30 seconds. Your installer can change this setting from 15 to 45 seconds. Note: Re

12 Concord 4 User Manual Note: Entry beeps are silenced after the first keypress. They will restart after 5 seconds with no key presses. You must en

Concord 4 User Manual 13 Quick arm You must contact your installer if you want to use this feature. This feature lets you arm your system without us

14 Concord 4 User Manual Chime feature Turning on the chime feature is like having a doorbell on every protected door and window. When this feature

Concord 4 User Manual 15 The system sounds two (Level 2) or three (Level 3) short beeps. 3. Immediately press 4. Touchpads display ARMED TO STAY N

16 Concord 4 User Manual Auto stay arming The auto stay arming feature helps cut down on false alarms in the event that you arm the system to Level

Concord 4 User Manual 17 has a sensor installed on it, the system must be told to ignore (bypass) the sensor when it’s open. All other sensors remai

Copyright © 2012 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Tec

18 Concord 4 User Manual To confirm whether or not a sensor was bypassed, press * (Status) on the touchpad. The touchpad displays a list of bypassed

Concord 4 User Manual 19 Your installer may have configured your system so that you can control some outputs from your touchpad. Have the installer

20 Concord 4 User Manual SYSTEM IS OKAY, or AC POWER IS OK. If the optional energy saver module or RF thermostat is installed, the system displays/a

Concord 4 User Manual 21 Advanced operation This section provides advanced operation information. Panic alarms Panic alarms are easily activated fro

22 Concord 4 User Manual To send an auxiliary panic alarm from a keychain touchpad, press and hold the Lights and Star buttons together for 2 second

Concord 4 User Manual 23 Access code integrity To preserve the integrity of your system, keep access codes confidential and delete extra codes as so

24 Concord 4 User Manual 4. Press *, 00, # to exit the programming menus.

Concord 4 User Manual 25 To delete a user code: 1. Enter the programming menus by pressing 9, system or partition master code. 2. For Concord 4 sy

26 Concord 4 User Manual 2. For Concord 4 systems, press 030 nnn 2, where nnn is the user number (000 to 229). For Concord Express V4 systems, pres

Concord 4 User Manual 27 undesired partition numbers by pressing the corresponding button. The numbers disappear from the display. 4. Press *, 00,

Concord 4 User Manual i Content Introduction 3Product overview 3System communication 4Basic commands 5Beeps and LEDs 6Basic operation

28 Concord 4 User Manual 3. Release the button when the desired pitch is heard. After about 15 seconds of no touchpad activity, the steady tone sto

Concord 4 User Manual 29 Example: • At your touchpad, you set a high temperature point (to trigger the air conditioner) and a low temperature poin

30 Concord 4 User Manual Pager notification Your system can notify up to five different pager phone numbers to report system events. The installer c

Concord 4 User Manual 31 Event code Description 999 System is in alarm condition. If a user arms the system to Level 3 (away), the pager will rep

32 Concord 4 User Manual • Light control • Output control • Arming • Latchkey paging • Notify by exception reports You can use a touchtone phone to

Concord 4 User Manual 33 Table 5: One-day rollover examples Example 1 schedule Example 2 schedule Start 22:00 Start 22:00 Stop 05:00 Stop 05:

34 Concord 4 User Manual Attaching time schedules For any schedule to be effective, it needs to be attached to a feature. One schedule can be attac

Concord 4 User Manual 35 3. Press B until the touchpad displays the light number you would like to schedule. See “Lights” on page 81 to determine w

36 Concord 4 User Manual The touchpad displays LIGHT n TO SN x or LT n SN x (where n is the light number and x is the sensor number). 3. Press A or

Concord 4 User Manual 37 Scheduled arming The scheduled arming feature allows you to arm the panel to Level 3 (away) according to a schedule. When a

ii Concord 4 User Manual System information 47Event buffer 47Touchtone phone 52Programming 55Programming menus 55Programming shortcut

38 Concord 4 User Manual • Closing reports. The page reports the arming level as 222 (Level 2 – Stay) or 333 (Level 3 – Away), and the user that ar

Concord 4 User Manual 39 2. Arm the system. 3. Disarming the system by a latchkey-designated user within the assigned time schedule, sends an open

40 Concord 4 User Manual Or, to schedule latchkey closing, press B until the touchpad displays LATCHKEY CLOSING or LATCH CLOSE, and then press #. No

Concord 4 User Manual 41 All user codes and keychain touchpads will send a page if used while this feature is in effect. Pages indicate: • Exceptio

42 Concord 4 User Manual station. The central monitoring station will respond in accordance to the guidelines set forth in your monitoring agreement

Concord 4 User Manual 43 Partition-specific settings Partition-specific settings affect only one partition. User-programmable, partition-specific se

44 Concord 4 User Manual To jump partitions without using an access code: 1. From any hardwired touchpad, press 7, 4. Touchpads display ENTER PART

Concord 4 User Manual 45 The display shows ENTER CODE. 2. Enter your access code. The display shows all the partitions that will be armed. 3. Pre

46 Concord 4 User Manual • The partition touchpad you are using must arm/disarm that partition. You can also arm/disarm additional partitions. Keyc

Concord 4 User Manual 47 • Chime. Press once to turn chime on, press again to turn chime off. • Stay. Press once to arm to Level 2 (stay). • Exit

Concord 4 User Manual 3 Introduction This section provides an overview of your Concord 4 including basic commands and system components. Product ove

48 Concord 4 User Manual The system master code can view all events from any partition. The partition master code can only view global system events

Concord 4 User Manual 49 Table 7: Displayed events Event Display Partition Current arming level Zone Bus unit number Source 1 User 2 AC power failur

50 Concord 4 User Manual Event Display Partition Current arming level Zone Bus unit number Source 1 User 2 Memory failure MEMORY FAILURE

Concord 4 User Manual 51 Event Display Partition Current arming level Zone Bus unit number Source 1 User 2 Zone supervisory SUPERVISORY X X

52 Concord 4 User Manual Detail screen display Source S06 Auto stay arming S07 Automation module S08 Keyswitch arming zone S09 System S1xx (xx =

Concord 4 User Manual 53 When you call the panel, it needs to recognize that it should answer the incoming call. This is accomplished by one of two

54 Concord 4 User Manual To operate your system using a touchtone phone: 1. Use a touchtone phone to access the system. Local phone access. Pick up

Concord 4 User Manual 55 Programming You can program the following items on your system: • System time and date • User codes • Schedules • Schedule

56 Concord 4 User Manual Table 11: Programming menus Time and date Time Date User codes Regular user User 00 Direct bypassing on/off (default

Concord 4 User Manual 57 To change or assign a user access code: 1. Enter the programming menus by pressing 9, system or partition master code. 2.

4 Concord 4 User Manual Your system may include optional components that add capability to: • Control heating/air conditioning. • Report alarms by

58 Concord 4 User Manual 4. Press B until the touchpad displays the user code you wish to delete, and then press #. 5. Enter the system or partiti

Concord 4 User Manual 59 Remote phone access. Dial the phone number and then press #, code, #, 9 code. Touchpad. Press 9, code. 2. Enter a programm

60 Concord 4 User Manual Command Programming sequence Voice chime *, 045, 1 (off) or 2 (on), # Note: Only available with PIVM or VOM installed. Chi

Concord 4 User Manual 61 Command Programming sequence Light 5 Attaching schedules for Light 5 operation. Schedule 0: *, 064400, 1 (off) or 2 (on),

62 Concord 4 User Manual Command Programming sequence Arm to Level 3 (away) Attaching schedules for arming to Level 3 (away) operation. Schedule 0:

Concord 4 User Manual 63 Testing and troubleshooting This section provides information to help you test and troubleshoot problems. Testing The syste

64 Concord 4 User Manual If you need more time to complete testing, restart the timer by pressing 8, code, 3. Check to see that all sensors have bee

Concord 4 User Manual 65 Phone communication test The purpose of this test is to verify communication between the central monitoring station and you

66 Concord 4 User Manual Troubleshooting This section provides information to help you diagnose and solve problems that may arise while configuring

Concord 4 User Manual 67 Touchpad/voice feedback Trouble condition Low batt The emergency backup battery in the control panel is low and must be r

Concord 4 User Manual 5 Basic commands Table 1 below shows the basic commands. Table 1: Basic commands Command Instructions Disarm the system Press

68 Concord 4 User Manual Common questions What if someone calls while I’m using the phone to operate the panel? If the phone rings while you’re usin

Concord 4 User Manual 69 I can’t arm my system to Level 3 (away). If a delay door is open while you’re trying to arm the system to Level 3 or a dela

70 Concord 4 User Manual User sheets This section provides specific information about the setup of your system. The User Sheets should be completed

Concord 4 User Manual 71 Number Sensor name Partition 1 to 6 HW / WL / TP (circle one) HW / WL / TP HW / WL / TP HW / WL / TP

72 Concord 4 User Manual User codes Table 16 below provides a space for you to record user code information. If you have more user codes than will f

Concord 4 User Manual 73 Alphanumeric and fixed display touchpads Status beeps and key beeps are programmable by the installer. The silent arming f

74 Concord 4 User Manual Keychain touchpads There are _______ keychain touchpads in use in the system. Keychain touchpad 1 Active for partition: 1

Concord 4 User Manual 75 Press the Star button to trigger ____________________________________________. Press the Light and Star buttons at the same

76 Concord 4 User Manual Keychain touchpad 3 Active for partition: 1 2 3 4 5 6 Latchkey user: Y N Press the Lock button to:  Increase the

Concord 4 User Manual 77 Accidental smoke and fire alarms To silence the alarms and reset the sensor: 1. Press code or 1, code, once to silence the

6 Concord 4 User Manual Beeps and LEDs Touchpads and interior sirens produce a variety of operating beeps to inform you of different system states a

78 Concord 4 User Manual Doors and delay time settings When the system is armed, enter and exit the premises only through designated delay doors. •

Concord 4 User Manual 79 Feature My system features Keyswitch arming  Yes. I can use a key to arm the system. The switch is located: ___________

80 Concord 4 User Manual Partition No activity features 4  Yes. A report will be sent if there is no activity in my system for _____ hours (1 to

Concord 4 User Manual 81 Lights Record the house codes for each partition and location of each light in Table 23 below. Table 23: Lights Partition

82 Concord 4 User Manual Outputs Table 24: Output information Output Partition Location Name 1 2 3 4 5 6 Energy save

Concord 4 User Manual 83 Alarm sounds and status beeps Table 26: Alarm sounds Alarm type Alarm sound Fire Repeating series of three beeps Police C

84 Concord 4 User Manual Emergency planning Since an emergency is always unexpected, you should develop plans for a variety of emergencies. Periodic

Concord 4 User Manual 85 • If intruders have the technical means of bypassing, jamming, or disconnecting any or all parts of the system. • If powe

86 Concord 4 User Manual

Concord 4 User Manual 7 LEDs Some touchpads have two LEDs that indicate the current system status at a glance. The red LED is labeled Armed; the gre